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Privacy Notice

 

Our privacy notice has been compiled so you can understand how we use and protect any information that you have given us either in the past , presently or in the future..

It should be noted that the UK is a world leader in data protection and privacy. To comply with UK laws, we have to manage your personal information fairly, lawfully and transparently. This means that you are entitled to know how we intend to use any information you provide. You can then decide whether you want to provide us with certain information in order that we may provide the product or service that you are requesting.

Your information will be held securely by Linda Wain

All our employees are responsible for maintaining customer confidentiality. We provide training to all employees to remind them about their obligations. In addition, our policies and procedures are regularly reviewed. Our aim is to make sure that you have confidence in us and feel comfortable about giving us your information. (but in actual fact ONLY Linda and Kevin have access to any details)

We think that safely looking after your information is a key part of our relationship.
We are: Linda Wain International Artist and Linda Wain PROCOLOUR
Our base address is : Evergreen House Studio, Blackden Close, Belper, Derbyshire DE56 0DL
Telephone / Text: 07973 820282 email: linda@lindawain.com OR info@procolour.net

The information we have, from who and why:

When you buy one of our products, courses or for example you naturally need to provide us with some personal information including name, address, telephone number and email address. Depending on your method of payment, you may also provide us with some of your bank details to take payment BUT usually this is only basic card details so we can process your payment. Historically most of the monies we receive are encrypted through PayPal or via a card machine that does not give us access to your financial details.

As a business we do have to comply with regulations set by HMRC and Companies House regarding record keeping, taxation and company law. Every business has to do this !!

From time to time we may send information to you about future courses, classes , new or existing products or offers that we feel you may be interested in. If these are not of interest they can easily be deleted. If when wanting any of our services you are not happy to provide some of the information we need to take and record then we may not be able to provide you with that particular product or service.

As an example(but not exclusively) You may have previously purchased a painting or Limited Edition Print from us or some items from the Procolour range of products. Alternately you could have entered one of our competitions or raffles at any one of numerous events we have (or will) attend around the country and freely left your contact details mainly this consisting simply of your postal address and email address – never any other personal details or banking details other than that paid through PayPal to which we of course have no direct access to such financial details (the only time we have financial details are when a card holder not present transaction is made and we have no other choice [BUT these details are always securely destroyed when no longer needed].

 

 

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